HostingDude.com Dedicated Server Service Agreement
This Dedicated Server Service Agreement ("Agreement") is by and between HostingDude.com, a/an individual ("HostingDude.com"), and you and your heirs, assigns, agents and contractors (collectively, "You") and is effective as of the date of electronic execution. This Agreement sets forth the terms and conditions of Your use of HostingDude.com's Dedicated Server services (collectively, the "Dedicated Services") and represents the entire agreement between You and HostingDude.com. By using HostingDude.com's Dedicated Services, You acknowledge and agree You have read, understand, acknowledge and agree to be bound by all the terms and conditions of this Agreement, along with any new, different or additional terms, conditions or policies, including, but not limited to, the Universal Terms of Service HostingDude.com may establish from time-to-time. Such Agreements may be found here.
In addition to transactions entered into by You on Your behalf, You also agree to be bound by the terms of this Agreement for transactions entered into on Your behalf by anyone acting as Your agent, and transactions entered into by anyone who uses the account You have established with HostingDude.com whether or not the transactions were on Your behalf. You acknowledge and agree HostingDude.com's acceptance of any application made by You for services provided by HostingDude.com will take place at the Internet Corporation for Assigned Names and Numbers ("ICANN") accredited registrar's offices located in Scottsdale, Arizona, USA.
1. Description of Service
HostingDude.com currently provides Dedicated Services to its customers for a monthly fee. HostingDude.com will provide You an account on HostingDude.com's Dedicated servers, provided, however, You abide by the terms and conditions set forth herein and in each of HostingDude.com's policies and procedures.
License of Your Server Content
HostingDude.com grants to You, and You accept from HostingDude.com, a non-exclusive, worldwide and royalty free license to copy, display, use and transmit on and via the Internet Your server content in connection with HostingDude.com's performance or enforcement of this Agreement.
Availability of Services
Subject to the terms and conditions of this Agreement, HostingDude.com shall use commercially reasonable efforts to provide the Dedicated Services on a twenty-four (24) hours a day, seven (7) days a week basis throughout the term of this Agreement. You agree that from time-to-time the Dedicated Services may be inaccessible or inoperable for any reason, including, without limitation:
equipment malfunctions;
periodic maintenance procedures or repairs that HostingDude.com may undertake from time-to-time; or
causes beyond the control of HostingDude.com or that are not reasonably foreseeable by HostingDude.com, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures.
You further agree the availability of the Dedicated Services may be inaccessible during periods of time for which You have scheduled upgrades or downgrades to your Dedicated server. You agree that HostingDude.com has no control of availability of the Dedicated Services on a continuous or uninterrupted basis.
FTP Backup
HostingDude.com may offer additional features and add on services such as a FTP Backup option. You acknowledge and agree that purchasing such additional features and add on services may require additional down time to install and maintain. You further acknowledge and agree that in utilizing the FTP Backup option, You shall be subject to a maximum disk usage and bandwidth usage as identified by HostingDude.com. Subject to the terms and conditions of this Agreement, HostingDude.com shall use commercially reasonable efforts to provide FTP Backup services on a twenty-four (24) hours per day, seven (7) days per week basis throughout the term of this Agreement. You acknowledge and agree that from time to time the FTP Backup services may be inaccessible or inoperable for any reason, including without limitation:
equipment malfunctions;
periodic maintenance procedures or repairs that HostingDude.com may undertake from time-to-time; or
causes beyond the control of HostingDude.com or that are not reasonably foreseeable by HostingDude.com, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures.
Server Content
You shall be solely responsible for providing, updating, uploading and maintaining Your server content and any and all files, pages, data, works, information and/or materials on, within, displayed, linked or transmitted to, from or through Your server, including, without limitation, trade or service marks, images, photographs, illustrations, graphics, audio clips, video clips, email or other messages, meta tags, domain names, software and text. Your server content shall also include any registered domain names provided by You or registered on behalf of You in connection with the Dedicated Services.
Information Shared with Partners
As a condition of purchasing and using "Virtual Dedicated Server" and/or "Dedicated Server" plans, You acknowledge and agree that HostingDude.com may provide Your personal information to their partners, as required to provide the plans for which You are purchasing.
2. Your Obligations
You acknowledge and agree HostingDude.com shall have the right to seek justification in connection with Your use of the Dedicated Services, specifically Your purchase of IP addresses, and You shall be obligated to provide any and all information reasonably sought by HostingDude.com pursuant to such justification. You acknowledge and agree You are required to begin using at least ninety percent (90%) of Your purchased IP addresses within thirty (30) days of assignment of such IP addresses to You. In the event You do not begin using at least ninety percent (90%) of Your assigned IP addresses, You acknowledge and agree HostingDude.com shall have the right to reclaim any unused IP addresses after the expiration of such thirty (30) day period. In connection with such purchase, You acknowledge and agree Your name and justification may be disclosed to certain registries, including, but not limited to, the American Registry of Internet Numbers, in accordance with policies promulgated by any and all such registries and such information may be displayed on the Whois database.
You represent and warrant to HostingDude.com that: Your content does not and shall not contain any content, materials, data, work, trade or service mark, trade name, link, advertising or services that actually or potentially violate any applicable law or regulation or infringe or misappropriate any proprietary, intellectual property, contract or tort right of any person and that You own Your server content and all proprietary or intellectual property rights therein, or have express written authorization from the owner to copy, use and display the content on and within Your server account. You also represent and warrant the server content being hosted by HostingDude.com shall not be used in connection with any illegal activity.
You are responsible for ensuring there is no excessive overloading of HostingDude.com's DNS system or servers. In the event You exceed Your allotted bandwidth and thereby overload HostingDude.com's DNS or servers, You shall be assessed any and all fees, costs and penalties associated with such overloading. You may not use HostingDude.com's servers and Your Server Account as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities. Server hacking or other perpetration of security breaches is prohibited and HostingDude.com reserves the right to remove sites containing information about hacking or links to such information. Use of your server account as an anonymous gateway is prohibited, as is Your use of the Dedicated Services to restrict or inhibit any other user from using and enjoying the Internet. You acknowledge and agree HostingDude.com has the right to remove Your server content temporarily or permanently from its dedicated servers if HostingDude.com is the recipient of activities that threaten the stability of its network.
You agree not to engage in unacceptable use of any of the Dedicated Services, which includes, without limitation, use of the Dedicated Services to:
disseminate or transmit unsolicited messages, chain letters, unsolicited commercial email or unreasonably large volumes of email on a daily basis, provided, HostingDude.com, in its sole discretion, may permit You, if You have a legitimate purpose and after request, to send more email than HostingDude.com's standard SMTP relay limit;
disseminate or transmit any material that, to a reasonable person may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious;
disseminate or transmit files, graphics, software or other material, data or work that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person;
create a false identity or to otherwise attempt to mislead any person as to the identity, source or origin of any communication;
export, re-export or permit downloading of any message or content in violation of any export or import law, regulation or restriction of the United States and its agencies or authorities, or without all required approvals, licenses and/or exemptions;
interfere, disrupt or attempt to gain unauthorized access to any computer system, server, network or account for which You do not have authorization to access or at a level exceeding Your authorization;
disseminate or transmit any virus, trojan horse or other malicious, harmful or disabling data, work, code or program;
engage in any other activity deemed by HostingDude.com to be in conflict with the spirit or intent of this Agreement or any HostingDude.com policy; or
use Your server as an "open relay" or similar purposes.
HostingDude.com prohibits the running of a public recursive DNS service on any HostingDude.com server. All recursive DNS servers must be secured to allow only internet network access or a limited set of IP addresses. HostingDude.com actively scans for the presence of public DNS services and reserves the right to remove any servers from the network violating this restriction.
Storage and Security
At all times, You shall bear full risk of loss and damage to Your server and all of Your server content. You are entirely responsible for maintaining the confidentiality of Your password and account information. You acknowledge and agree You are solely responsible for all acts, omissions and use under and charges incurred with Your account or password or in connection with the server or any of Your server content displayed, linked, transmitted through or stored on the server. You shall be solely responsible for undertaking measures to:
prevent any loss or damage to Your server content;
maintain independent archival and backup copies of Your server content;
ensure the security, confidentiality and integrity of Your server content transmitted through or stored on HostingDude.com servers; and
ensure the confidentiality of Your password.
HostingDude.com's servers and Dedicated Services are not an archive and HostingDude.com shall have no liability to You or any other person for loss, damage or destruction of any of Your content. The Dedicated Services are not intended to provide a PCI (Payment Card Industry) compliant environment and therefore should not be considered as one. HostingDude.com shall have no liability to You or any other person for Your use of the Dedicated Services in violation of these terms. You acknowledge and agree HostingDude.com has the right to carry out a forensic examination in the event of a compromise to your server or account.
In the event You terminate this Agreement or Your use of the Dedicated Services, moving Your server content off of the HostingDude.com dedicated servers is Your responsibility. HostingDude.com will not transfer or FTP Your server content to another provider. In the event Your use of the Dedicated Services is terminated, HostingDude.com will not transfer or manage Your Dedicated Services or Your server content.
3. Assisted Services
In the event You elect to purchase HostingDude.com ’s Assisted Server Plan, the following terms and conditions shall apply to Your use of and HostingDude.com's obligations in connection with providing the Assisted Server Plan (collectively, the “AS Services”).
Subject to the terms and conditions of this Agreement and each of HostingDude.com's policies and procedures, HostingDude.com shall use commercially reasonable efforts to attempt to provide the AS Services on a twenty-four (24) hours per day, seven (7) days per week basis for the duration of the AS Services purchased. You acknowledge and agree that from time-to-time the AS Services may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs that HostingDude.com may undertake from time to time; or (iii) causes beyond the reasonable control of HostingDude.com or that are reasonably unforeseeable by HostingDude.com, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures.
You acknowledge and agree HostingDude.com has no control over the availability of the AS Services on a continuous or uninterrupted basis.
HostingDude.com ’s Rights
HostingDude.com explicitly reserves the right and sole discretion to: (i) modify its pricing, if desired by HostingDude.com ; (ii) establish limits and guidelines concerning the use of the AS Services; (iii) terminate Your use of the AS Services for use of the AS Services to unnecessarily or illegally harass HostingDude.com or third parties, non-payment of fees for the AS Services, activities designed to defame, embarrass, harm, abuse, threaten, slander or harass third parties, activities prohibited by the laws of the United States and/or foreign territories in which You conduct business, activities designed to encourage unlawful behavior by others, such as hate crimes, terrorism and child pornography, activities that are tortious, vulgar, obscene, invasive of the privacy of a third party, racially, ethnically, or otherwise objectionable in the sole opinion of HostingDude.com, activities designed to impersonate the identity of a third party, activities designed to harm minors in any way, and other activities whether lawful or unlawful that HostingDude.com determines, in its sole discretion, to be harmful to its other customers, operations, or reputation; (i) terminate Your use of the AS Services if Your use of the AS Services results in, or is the subject of, legal action or threatened or proposed legal action, against HostingDude.com or any of its affiliates or partners, without consideration for whether such legal action or threatened or proposed legal action is eventually determined to be with or without merit; and (ii) terminate Your use of the AS Services at any time and for any reason if deemed reasonably necessary by HostingDude.com.
HostingDude.com has no obligation to monitor Your use of the AS Services, but reserves the right in its sole discretion to do so.
Charges for Custom AS Services
When HostingDude.com determines requested assistance falls out of the scope of the basic AS plan,charges shall apply for Your use in the form of Custom Support Services (hereinafter referred to as "CSS"), and HostingDude.com shall charge You for Your use of the CSS on a thirty (30) minute incremental basis. Furthermore, when HostingDude.com determines a fee will be assessed for Your use of the CSS, HostingDude.com reserves the right to charge any or all of the fees prior to the commencement of any work being performed.
Third-Party Software
Additionally, in the event You elect to install or seek assistance from HostingDude.com in connection with the installation of any third-party software, the following terms shall apply. You represent and warrant You have the right to use and install the third-party software, and have paid the applicable licensing fees for the third party software, and the third-party software does not and shall not infringe on the intellectual property rights of any other person or entity. You agree to defend, indemnify and hold harmless HostingDude.com and its employees, officers and directors for, from and against any and all claims brought against HostingDude.com and its employees, officers and directors by a third-party alleging the software infringes: (i) the third-party’s rights; or (ii) a U.S. patent, trademark, copyright or other intellectual property right. You agree that in such an event You shall pay all resulting costs, damages, expenses and reasonable attorneys’ fees that a court awards and settlements incurred by HostingDude.com in connection with any such claims.
If You purchase MS SQL or Managed Backups, You hereby authorize HostingDude.com to log into Your server for purposes of installing and configuring the software.
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