Requesting Your SSL Certificate
In order to request an SSL certificate, you must submit a certificate request to our Certification Authority (CA) partner, which authenticates the identity of your business and/or your domain control before issuing a signed certificate.
The first step toward obtaining an SSL certificate for your Web site is to decide which certificate type best suits your needs and then purchase the applicable SSL certificate credit. Once you have purchased your certificate, you may start the certificate request process.
Note: You must request your SSL certificate within one year of purchasing an SSL certificate credit. If you fail to do so, the certificate credit will expire.
To Request Your SSL Certificate
- Log in to your Account Manager.
- In the My Products section, select SSL Certificates.
- Click Use Credit for the specific credit you want to activate.
- On the right, click Activate.
- In your browser window, click Refresh. The screen refreshes and your new credit is identified as New Certificate.
- To the right, click Manage certificate.
- If you already have a certificate-management account, a new screen appears where you can select the credit you wish to use.
- If you do not have a certificate-management account, you need to create one.
- If you choose the option on the left, you do not have to add a new user name and password. If you choose the option on the right, you will have to maintain a separate user name and password to manage your SSL account.
- You must agree to the Subscriber Agreement.
- In the new screen that appears, select the credit you wish to use.
- Indicate whether the domain you are requesting the certificate for is hosted with us or with another hosting provider.
- If you host your domain with us, select the applicable hosting account from the drop-down list.
- Click Set up Secure Certificate.
- Follow the instructions on the site to submit your request.
NOTE: If your domain is hosted with us, we will generate and submit your Certificate Signing Request (CSR) to the certificate authority and install the signed certificate on your site. If you are hosting elsewhere, you must perform those tasks yourself.
